Not many people in history have shaped culture the way Giorgio Armani did.
From Milan to Tokyo to São Paulo, his name became synonymous with elegance, discipline, and detail. What he built was not just a brand, it was an …
Some transformations are a story of technology. Others are a story of people. The best, however, are a story of both.
The partnership between XY Retail and Boggi Milano is one of those stories. It’s a story of an iconic …
Your customer’s cart isn’t abandoned, it’s just stuck in limbo.
It starts as a desire. A client scrolls through your latest collection online. They heart a handbag. They add two dresses to their cart. Maybe they even drop by your …
The Register is Dead. The Tablet is Next.
Those old-school cash registers? They’ve joined the dinosaurs. Bulky tablets? They’re next in line.
Why? Because today’s shoppers demand speed, personalization, and flexibility—and that means breaking free from the constraints of outdated …
Many retailers focus heavily on acquisition and expansion, but what happens after the initial growth phase? Sustaining revenue, improving retention, and optimizing operations for long-term success require a structured strategy—one that …
For many retailers, scaling is both an opportunity and a challenge. Whether opening new stores, expanding eCommerce operations, or integrating omnichannel experiences, growth can lead to operational bottlenecks, inefficiencies, and customer dissatisfaction if not …
The retail industry has evolved beyond simple transactions. Today, success is no longer defined by just selling products—it’s about building long-term customer relationships, ensuring seamless operations, and optimizing every interaction across the entire …
In the world of luxury retail, we can say that exclusivity and impeccable service reign! Here, customer experience (CX) is more than just a strategy to draw people towards the brand, it is what retains them, helping the brands set …
It’s that time of year when the festive spirit takes over and people are busy gifting, traveling, and enjoying the holiday season. For shoppers, it’s all about finding the perfect gifts for loved ones, but for retailers, the big question …
The world of technology is growing exponentially, and retail is no exception. AI, machine learning, and large language models are altering the retail landscape, reshaping each customer touchpoint.
What can brands do with AI in retail tech?
Imagine walking into …