Store openings have brought a sense of relief to executives in the luxury industry. The original brick-and-mortar storefront channel has the potential to help with margins and the bottom line. However, what will define the new physical storefront?
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There is a lot of talk of digitally native virtual brands (DNVBs) and direct-to-consumer (DTC) brands competing with traditional retail, and there is a lot of speculation about the advantage gained by newer brands with less reliance on brick-and-mortar stores.
You may already be familiar with the definition of clienteling and how customer preferences can drive personalization. Are you putting it into practice? Here are a few examples we have seen in the marketplace.
If you were to read these books on three of the world’s biggest retail pioneers, you’d have likely gained the knowledge equivalent to most retail executives today.
Analyzing disparate data sources can be challenging for retail. Learn how retailers can get a 360-degree view and create a true data-driven retail strategy.
Data-driven decision-making helps retailers make decisions faster, deliver personalized customer service and maintain a competitive edge. Learn how.
Clienteling helps retailers build closer relationships with customers, using a 360-degree view of their preferences to deliver a superior customer experience.
Contactless payment methods like tap-to-pay make transactions quicker, easier and more secure. Here's how tap-to-pay benefits your customers and your business.