NEW YORK–(BUSINESS WIRE)–XY Retail, a leading provider of omnichannel retail solutions, is proud to announce the launch of its latest innovation, XY DOM – a cutting-edge Distributed Order Management system that will revolutionize the retail industry. XY DOM streamlines, processes and optimizes fulfillment across multiple sales channels, ensuring a seamless experience for businesses and customers alike.
XY DOM offers a range of powerful features, allowing retailers to efficiently manage orders from all channels within a single, unified headless microservices-based cloud platform. The platform’s flexibility enables businesses to adapt the offering to their unique needs, utilizing available inventory from distribution centers, stores, dark stores, and third-party logistics providers. This adaptable fulfillment network enables retailers to maximize efficiency and easily meet the ever-evolving expectations of their customers.
With customizable rules for cost calculation, return management, order fulfillment, and shipment, XY DOM empowers retailers to optimize their processes according to their specific business goals and objectives. This advanced level of control leads to a more streamlined and effective fulfillment process, setting businesses up for success.
XY DOM also simplifies the entire product returns process by managing return locations, product information, and return-processing rules. This comprehensive solution ensures a smooth and satisfying experience for customers, driving loyalty and maintaining a positive brand image.
To further enhance the customer experience, XY DOM supports a variety of convenient delivery options, such as in-store pickup, ship-from-store, and curbside pickup. This flexibility allows businesses to cater to the needs of their customers, improving overall satisfaction and promoting long-term loyalty.
“We are thrilled to introduce XY DOM, poised to transform the way retailers approach order management and fulfillment,” said Susan Jeffers, CEO of XY Retail. “With its robust set of features and customizable options, XY DOM is the ultimate solution for businesses looking to boost efficiency, drive customer satisfaction, and excel in an increasingly competitive market. Leading retailers have already embraced XY DOM and are experiencing remarkable improvements in their order management processes and customer satisfaction.”
XY Retail’s cutting-edge DOM system is available now, empowering businesses to revolutionize their order management and fulfillment processes.
For more information about XY DOM and how it can benefit your retail business, visit https://www.xyretail.com/OMS.html
About XY Retail:
XY Retail is the only headless unified commerce platform and POS built from the ground up for retail brands that want to streamline their omnichannel operations, foster meaningful customer relationships, and redefine the in-store experience for consumers and store associates. Luxury brands worldwide have adopted XY Retail’s API-driven, mobile-first cloud platform to modernize their stores and manage their entire global retail operations – from data decisioning, stock management, and order management to hyper-personalized clienteling and merchandising experiences. The platform also boosts commerce by enabling retailers to fulfill online orders up to 300 percent faster. XY Retail is headquartered in New York and Milan and operates in over 23 countries. The company is backed by Stage 1 Ventures and Monta Vista Capital.
Learn more at www.xyretail.com.