2024 saw a sharp increase in retailers investing in customer experience, with many of the RFI and RFP processes I have been involved in being driven by CX (Customer Experience) teams.
By Q3 2024, UK retail sales volumes in physical …
Navigating today’s tumultuous retail landscape, defined by rising costs, persistent supply chain disruptions, and relentless competition, is no small feat. Retailers, large and small, are grappling with the daunting challenge of maintaining profitability amidst an array of economic uncertainties. Yet, …
In the world of luxury timepieces, the partnership between Omega and Swatch has created a buzz with the launch of the Moonswatch Collection. This collaboration between two renowned Swiss watchmakers has resulted in a collection of stunning timepieces that not …
In today’s fast-paced business world, it’s critical for retailers to have access to seamless and efficient point of sale (POS) transactions. However, what happens when connectivity is intermittent or unavailable? This can result in lost sales and frustrated customers, causing …