Many retailers focus heavily on acquisition and expansion, but what happens after the initial growth phase? Sustaining revenue, improving retention, and optimizing operations for long-term success require a structured strategy—one that …

For many retailers, scaling is both an opportunity and a challenge. Whether opening new stores, expanding eCommerce operations, or integrating omnichannel experiences, growth can lead to operational bottlenecks, inefficiencies, and customer dissatisfaction if not …

The retail industry has evolved beyond simple transactions. Today, success is no longer defined by just selling products—it’s about building long-term customer relationships, ensuring seamless operations, and optimizing every interaction across the entire …

Few names carry the weight and legacy of Giorgio Armani. His name isn’t just a brand—it’s an idea, a vision, a symbol of timeless elegance and impeccable craftsmanship. From redefining fashion to creating an empire that spans stores, hotels, …

Tax compliance isn’t optional—especially in France, where NF525 regulations demand tamper-proof transactions, real-time audit logs, and airtight security. For retailers, compliance can be a time-consuming headache. But what if your POS could handle it all automatically?

XY Retail’s NF525-certified POS …

NRF isn’t just another event. It’s THE event. It’s where the future of retail is written, and every year, XY Retail is right there at the center of it. But why do we, along with thousands of retailers, tech companies, …

2024 saw a sharp increase in retailers investing in customer experience, with many of the RFI and RFP processes I have been involved in being driven by CX (Customer Experience) teams. 

By Q3 2024, UK retail sales volumes in physical …

In the world of luxury retail, we can say that exclusivity and impeccable service reign! Here, customer experience (CX) is more than just a strategy to draw people towards the brand, it is what retains them, helping the brands set …

The technology industry thrives on innovation, creativity, and progress! Yet, its full potential remains untapped due to the historical underrepresentation of women in tech roles. How can we improve that? – by breaking barriers and fostering inclusivity. Besides, we can …

It’s that time of year when the festive spirit takes over and people are busy gifting, traveling, and enjoying the holiday season. For shoppers, it’s all about finding the perfect gifts for loved ones, but for retailers, the big question …